TowToolz Return Policy

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We stand behind our products, and guarantee they work as advertised!  We make every effort to ensure every customer is completely satisfied with their purchase.  Sometimes things don't work out, and we understand that.

We offer a 100% Satisfaction Guarantee

If within the first 30 days of purchase, if you are not completely satisfied, return your purchased goods to TowToolz for a refund., less any actual shipping or surcharges.

Return Merchandise Authorization Procedure

1. Call us a 239-707-0881, or email us at Sales@TowToolz.com and request to return your purchased products.  We will give you a RMA #.  You have up to 7-days to return the product to us.

2. Ship Product Back To Us With RMA # on Outside of Box.

TowToolz
2391 Enterprise Ave
Naples, FL 34104

Please ensure that the RMA shipment is insured and sent back via a traceable method, FedEx, UPS, USPS certified mail, etc.

A credit will be issued immediately to your account once we receive the returned items. 

Please Note: Returns Without an RMA # will not be accepted at our facility and delivery will be refused.  Furthermore, we will NOT accept any returns, once the 7-day RMA period has expired.